Our mission is simple: to
provide the best possible products and service to our customers at the
lowest possible prices. We take great pride in our company, our
commitment to customer service and the products that we sell. Our
online store is designed to provide you with a safe and secure
environment to browse our product catalog.
to the popularity of our products, please allow four weeks when
ordering your team bows to ensure prompt delivery. We can not stress
enough, the importance of ordering your cheer bows early. On average,
your team cheer and sports bow orders will ship within two weeks but on
occasion, can take up to four weeks. Please remember that there are
other teams ahead of you in line. The day you place your order holds
your spot in line, it will not be the day work on your order begins.
The best time to order your cheer bows during competition season would
be at the same time that you are sizing your uniforms. This will
provide you will ample time to receive you cheer and sports bow order.
bows are custom made, therefore, we do not offer returns on our cheer
bows. No exceptions. If there is ever an error in our workmanship, we
will be happy to fix and return the bows to you. We must be notified within two days of delivery of your order that there is a problem.
If we do accept a return of a non-custom bow there will be a 20% restocking fee applied to the refund.
We are happy to provide color swatches upon request. Color swatches ship within two weeks and will add additional time to your order. It is not possible to color match without a color swatch as each monitor can display colors differently. We do not guarantee any color matching without a color swatch confirmation.
Elastic Pony O's
can not guarantee the elastic pony o's because they are not manufactured
by us. The elastic pony o's attached to our bows are soley for the
purpose of securing your cheer bow, they are NOT to be used to secure
you pony tail.