Due to the popularity of our products, please allow four weeks when ordering your team bows to ensure prompt delivery. We can not stress enough, the importance of ordering your cheer bows early. On average, your team cheer and sports bow orders will ship within two weeks but on occasion, can take up to four weeks. Please remember that there are other teams ahead of you in line. The day you place your order holds your spot in line, it will not be the day work on your order begins. The best time to order your cheer bows during competition season would be at the same time that you are sizing your uniforms. This will provide you will ample time to receive you cheer and sports bow order.
All bows are custom made, therefore, we do not offer returns on our cheer bows. No exceptions. If there is ever an error in our workmanship, we will be happy to fix and return the bows to you. We must be notified within two days of delivery of your order that there is a problem.
If we do accept a return of a non-custom bow there will be a 20% restocking fee applied to the refund.
We are happy to provide color swatches upon request. Color swatches ship within two weeks and will add additional time to your order. It is not possible to color match without a color swatch as each monitor can display colors differently. We do not guarantee any color matching without a color swatch confirmation.
We can not guarantee the elastic pony o's as they are not manufactured by us. The elastic pony o's attached to our bows are soley for the purpose of securing your cheer bow, they are NOT to be used to secure you pony tail. We attache two elastic pony o's to each bow so that you will always have a back-up.